Articles about the running a restaurant, with advice and how-to tips on everything related to operations, marketing to HR/legal, finance to social media.
Want to show your servers what a bad attitude looks like? Have them view this video at your next staff meeting. It shows a waitress at Chicago retro diner Ed Debevic's taking an order while giving the customer plenty of snark. Insults are...
Many of you are old enough to remember the famous line: “It’s 10:00 o’clock. Do you know where your kids are?” I can’t believe that it’s 2015 and many (possibly most) of your staff don’t know where their allergies are. Based on what I’ve seen lat...
Paul Basile is the go-to designer for San Diego restaurateurs with deep pockets. Basile and his 21-year-old firm, Basile Studio, have designed some of the city’s highest-profile and most visually striking restaurants. His client list...
Being in the restaurant business, we have a curious habit of critiquing dining experiences outside our own. Many times we’re visiting restaurants for a birthday, special occasion or night out when we just don't feel like cooking. Other times we a...