Operations

Several attendees talked about the importance of culture to improve employee retention, citing the pandemic as a catalyst on how the industry approaches its workforce.

IoT was a major trend at the 2023 National Restaurant Association Show as networks of connected, smart equipment become crucial to operations

Alex Nicolaou of Coca-Cola offers ideas for tapping into the growing consumer demand for restaurant commitments

Slutty Vegan founder Pinky Cole and one of her major investors, Union Square Hospitality Group founder Danny Meyer know what it takes for restaurants to thrive in 2023

Roving server robots are old news: How the latest in AI and automation is going to make an appearance at the big show in Chicago this year