Remember the big buzz over nutraceuticals—foods that deliver health benefits, have anti-aging properties and can even help with weight loss? They do at Palmdale, CA-based RedBrick Pizza, a fast casual pizza chain that now adds antioxidant-laden...
Nobody eats in restaurants more than reviewers. And, it seems, nobody gets more annoyed by flaws in restaurants than reviewers. In this installment, we have Chicago Tribune restaurant reviewer Phil Vettel ranting about the top 10 annoying...
People will spend money like crazy on St. Patrick’s Day next week—but will they spend it with you? They might if you get creative like T.G.I. Friday’s and give them a reason to celebrate at your restaurant, even though it has no connection...
Still shaking in your boots over the $3.1 million settlement Sparks Steak House paid to its waiters last fall to make a tip pool lawsuit go away? Or scared by similar tip-related actions brought against operators ranging from the highest of the...
Boy, is it depressing to look back over statistics that measure restaurant traffic changes over the past five years. Research outfit NPD collects them, and let’s just say that it’s been a rough time for the full-service restaurant industry, with...
An Alaska man was forced to cool his heels in jail for a day after he was convicted of hitting a Taco Bell manager in the face with a double-decker taco. The incident took place at a Taco Bell unit in Fairbanks. The 31-year-old, who also paid a ...
No matter what employees think, restaurant customers don’t really notice what staff uniforms look like. But they do notice—a lot—how clean those uniforms are. Not a problem if you’ve got the budget to have your staff’s uniforms professionally...
They’ll be exploring new levels of celebrity involvement this week when Harry Caray’s Tavern at Navy Pier opens in Chicago. Caray, the late Chicago Cubs announcer, is the restaurant’s namesake, but it’s the collective fame of 12 celebrity...
Alcoholic beverages are a key profit center for many full-service restaurants, but where can you go to learn how to manage this part of the business? A handful of schools have on-campus degree-granting beverage programs. But now Sullivan...