It’s just a fantasy
It’s not the real thing
Sometimes a fantasy is all you need
—Billy Joel, "Sometimes a Fantasy"
Fantasy? You are probably wondering how this relates to food, cooking and the foodservice industry. The places we work and own ...
Last month I blogged about how bad phone manners by your staff could cause the loss of sales. This blog was well received and I not only got a number of e-mails, but people even called me as well to tell me they could relate to the article. I was...
A key part of my position as a culinary arts instructor at JobTrain is to get graduates jobs. To do this I literally make over 100 phone calls a month to kitchens, offices and chefs. I am always shocked and amazed at how badly phones are answered...
