I was looking up a restaurant that I had heard about while traveling. Most of the reviews were good, but there was one troubling Yelp review. Here are the highlights:
“You can look forward to paper plates, plastic forks, 50 cent chairs & t...
Many of you are old enough to remember the famous line: “It’s 10:00 o’clock. Do you know where your kids are?” I can’t believe that it’s 2015 and many (possibly most) of your staff don’t know where their allergies are. Based on what I’ve seen lat...
Being in the restaurant business, we have a curious habit of critiquing dining experiences outside our own. Many times we’re visiting restaurants for a birthday, special occasion or night out when we just don't feel like cooking. Other times we a...
Selling is not a bad word, but many restaurateurs don’t train their staff to sell. Is it because they think that selling is pushy or the guest might be turned off? Maybe they’re just too busy with all the other details of running a restaurant to ...
