Industry icon Steve Ells says focusing on constant improvement has fueled Chipotle’s rise to the top of the fast-casual world. Former Chipotle partner McDonald’s, meanwhile, is fending off critics of its new financial advice website for employees. And more restaurant owners are adopting part-time-only hiring policies to skirt looming health insurance requirements. Two groups—baby boomers and diners who prefer to eat at the bar—are supplying growth opportunities for restaurants.
• Chipotle founder Steve Ells discusses the ingredients behind two decades in business. In a revealing interview, Steve Ells talks about building the Chipotle brand to 1,400 units in 20 years. (Denver Westword)
• McDonald's offers budget tool for workers -- who may need a second job. McDonald’s has opened itself up to broad criticism after launching a website designed to help employees manage their finances. (Los Angeles Times)