Photo: ThinkstockWhen I ran successful restaurants for two decades, I learned quickly that it was all about the hooks.
What am I talking about?
A hook is anything unique and eye-catching, different or just plain wild about how you do busine...
Restaurant owners have a catering gold mine right under their noses. A customer database, overhead already paid, food that your guests love, staff, recipes, etc., are all in place. After you have established a catering menu, a separate catering p...
Hiring and retaining a great team is one of the greatest challenges we face in the restaurant business, but the definition of team can vary widely among operators. In this transient, high-turnover industry, many restaurants simply hire to fill...
