Operations

Articles about the running a restaurant, with advice and how-to tips on everything related to operations, marketing to HR/legal, finance to social media.

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Chipotle executive Scott Boatwright shares how tech makes life easier for employees

Nov 02, 2020

Human-technology interaction helps drive the chain’s success

Economic recovery for restaurants remains uncertain, National Restaurant Association CEO Tom Bené says

Nov 02, 2020

With no added support, 40% of surveyed operators expect they will be unlikely to be in business 6 months from now

Dunkin’ Brands, Noodles & Co. executives on how to hook customers through interactive and entertainment marketing

Oct 30, 2020

Dunkin’ Brands vice president of stewardship Drayton Martin and Noodles & Co. chief marketing officer Stacy Pool on personalized marketing in the age of COVID-19

Working Lunch: The election forecast edition — things restaurant operators should watch for

Oct 30, 2020

The Align Public Strategies team discusses likely outcomes at federal, state and local levels

Worried about airborne transmission of COVID-19? Here’s what restaurants should be doing to sanitize indoor air in the dining room

Oct 30, 2020

Experts and a San Francisco operator discuss the next level of safety protocols restaurants face to curb the spread of COVID-19

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