MITCHELL'S FISH MARKET CONCEPT: Upscale seafood restaurant OWNERSHIP: Cameron Mitchell Restaurants LEADERSHIP: Cameron Mitchell, president LOCATIONS: Columbus; Newport, KY; Pittsburgh; Louisville, KY; Lansing, MI; Birmingham, MI; Cleveland...
CHAIN REACTION: Happy staffers help create happy customers - and sweeter profits. At O'Charley's, it's a matter of keeping "The Promise." At Panda Inn, it's as simple as a server remembering that a customer had visited the month before to...
Mother's Bistro and Bar Opened: January 2000, Portland, OR Owners: Lisa Schroeder and Rob SampleConcept: Home-style food using recipes from mothers around the world, made from scratch with the best ingredients. Each month a different real...
Periodically, all family businesses need to make an objective evaluation of their key financial metrics and the person who is responsible for them. Typically, a controller's responsibilities with a family owned business cannot be found in any...
RELATING: Buffalo Wild Wings' "Get it to go" program speaks to the customer's need for convenience. Most restaurant names have one thing in common:They don't tell the truth...
At a Glance Headquarters: Houston Years in business: founded in 1980; went public in 1993 Founder and CEO: Tilman Fertitta Units: approx. 300 2003 Sales: over $1.1 billion Projected growth: 20 units to open in 2004 Everything about Houston-based...
After winning separate kudos, Andrea Curto and Frank Randazzo decided to form their own professional husband-and-wife team. Both veterans of Tribeca Grill in New York and Pacific Heights in Coral Gables, Andrea most recently drew raves as...