Grubhub sued for adding restaurants to its delivery platform without permission

Oct 28, 2020

Class-action suit accuses Grubhub of using “bad” delivery experience to pressure restaurants to sign up; the tactic is widely practiced in the delivery sector by rivals, including market leader DoorDash

8 new virtual brands we’re dying to get delivered this month

Oct 26, 2020

New food halls add to the growing parade of delivery-only concepts, allowing guests to choose from multiple concept menus in one order

DoorDash launches program to revive closed restaurants using ghost kitchens

Oct 26, 2020

Krazy Hog BBQ in Chicago, closed since March, reboots under DoorDash’s Reopen for Delivery initiative; the delivery operator is matching shuttered restaurants with ghost kitchen operators

Inspire Brands CEO Paul Brown on ghost-kitchen trend: ‘The jury’s still out’

Oct 22, 2020

The Restaurants Rise powered by MUFSO keynote speaker talked about building a portfolio of brands that spark innovation

Southern California restaurant chain Norms debuts new virtual burger brand, Zombie Burger Co.

Oct 20, 2020

The virtual brand will open in 6 neighborhoods Norms already serves, using the restaurant kitchens to prepare the delivery-only food

Restaurant chain leaders say inflated pricing and direct delivery are winning third-party delivery strategies

Oct 15, 2020

Salata Salad Kitchen and ZaLat Pizza executives speak on MUFSO panel about creating successful partnerships with delivery companies; Thanx CEO and NRN Power Lister Zach Goldstein urges top U.S. mayors to make third-party delivery fee caps permanent

Tech Tracker: Rick Bayless turns to ghost kitchens; delivery moves from Taco Bell, McDonald’s, Little Caesars

Oct 14, 2020

Tune in Oct. 15: Senior Editor Nancy Luna will be moderating a Restaurants Rise powered by MUFSO session on “Touchless Tech” with panelists from White Castle, El Pollo Loco and Tocaya Organica

Ghost kitchen operator Kitchen United enters new era as Jim Collins steps down as CEO

Oct 07, 2020

Michael Montagano tapped as CEO and Joy Lai named COO; Montagano plans strategic growth with established brands, including entrance into New York City

Delivery wars: New DoorDash study reveals company impact on restaurants

Oct 06, 2020

The report comes as competition in the delivery space has escalated amid the COVID-19 pandemic