Five decisions that drive extreme customer loyalty

Five decisions that drive extreme customer loyalty

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Consumers now more than ever are carefully considering how they spend every dollar. At the same time, social media that gives buyers a public forum for their thoughts and experiences is enjoying a meteoric rise. Together, they’ve created a completely new business culture, one where businesses need not just loyal buyers, but passionate fans. These fans talk to their friends, urge their neighbors to become customers, post on Twitter and fawn on Facebook. They can fuel explosive grow

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