Want to show your servers what a bad attitude looks like? Have them view this video at your next staff meeting. It shows a waitress at Chicago retro diner Ed Debevic's taking an order while giving the customer plenty of snark. Insults are...
Many of you are old enough to remember the famous line: “It’s 10:00 o’clock. Do you know where your kids are?” I can’t believe that it’s 2015 and many (possibly most) of your staff don’t know where their allergies are. Based on what I’ve seen lat...
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Many restaurants are family businesses, so a divorce can be especially devastating. Here's how to minimize the damage.
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