It’s no secret that fast-casual dining remains the hottest segment in foodservice. If you own a full-service restaurant, how can you compete? As the old adage goes, if you can’t beat ’em, join ’em.
More restaurants are tweaking their operations—putting emphasis on takeout or grab-and-go options—to become full service/fast casual hybrids.
The latest solution comes from Romano’s Macaroni Grill. The chain added a new lunchtime Kitchen Counter ordering option last year, and