Articles about the running a restaurant, with advice and how-to tips on everything related to operations, marketing to HR/legal, finance to social media.
How did you hook up with Restaurant Associates? As a teen, I worked at my brother's restaurant on Long Island, and then went on to school to learn hotel-restaurant management. After I got out, which was in the late '60s, the place to go for the...
It may seem simple, yet it is often overlooked. When choosing an Internet hosting provider for their websites, the majority of business owners or companies know very little about making the best Internet/web hosting decisions. For instance, what...
FOOD FOCUS: Breakfast-only operations enjoy a number of practical advantages. EGG-ONOMICS: Low food costs make breakfast a profitable proposition. It's the crack of dawn. People are hungry. If you're not serving breakfast already, are you...
SUPERIOR INTERIORS: Guests feel more comfortable when they can figure out what your operation is all about from the entrance area. For instance, Echo in Palm Beach, Fla., offers executive chef Dieu Ho's "Resounding Asian Cuisine," and an...
WHERE CREDIT IS DUE: The back page of menus at Piatti locations talks about the sources of some locally obtained ingredients. EMPTY FREEZERS: "Our walk-ins are almost empty," says Bradley Ogden (center) of his namesake restaurant at...
Internet access at home is now a reality for 75 percent of Americans, reports Nielsen/NetRatings. Many are using the web to find restaurants: 40 percent of consumers surveyed by the National Restaurant Association say they've searched the Internet...
BALANCING ACT: Shrewd operators know the importance of keeping their menu pirces in line with inflation. STICKER SHOCK: That $100 produce bill from 1983 would run about $183 right now. Chances are that you haven't been giving much, if any...
CHAIN REACTION: Happy staffers help create happy customers - and sweeter profits. At O'Charley's, it's a matter of keeping "The Promise." At Panda Inn, it's as simple as a server remembering that a customer had visited the month before to...
Mother's Bistro and Bar Opened: January 2000, Portland, OR Owners: Lisa Schroeder and Rob SampleConcept: Home-style food using recipes from mothers around the world, made from scratch with the best ingredients. Each month a different real...