Class-action suit accuses Grubhub of using “bad” delivery experience to pressure restaurants to sign up; the tactic is widely practiced in the delivery sector by rivals, including market leader DoorDash
Krazy Hog BBQ in Chicago, closed since March, reboots under DoorDash’s Reopen for Delivery initiative; the delivery operator is matching shuttered restaurants with ghost kitchen operators
TD Bank’s franchisee survey also found that 72% of franchisees enhanced delivery and digital-ordering capabilities in response to consumer demand during the pandemic
The Restaurants Rise powered by MUFSO keynote speaker talked about building a portfolio of brands that spark innovation
QR codes, artificial intelligence and robots help make the lives of customers and employees easier