young restaurant workers

Many Millennials have little or no experience on the vendor side of the marketplace transaction.

Note to millennials: At work, you aren’t the customer

Millennials need to modify their egocentric thinking to succeed in service jobs. • See more H.R./Legal articles

The g.m. of a restaurant from a well-known chain recently shared this story with me: “When he first came in for his interview, this kid, let’s call him Frank, told me, ‘Oh yeah, I eat here with my parents all the time.’ Usually that’s a good thing. If you know what it’s like to eat a meal here, you might have an idea of what it’s going to be like to work here.

"As soon as he started working here, Frank’s parents started coming in a lot more often, and would often order something

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