I’ve mentioned more than a few times lately how important menus are to the guest experience. Last month we discussed why some restaurants don’t drop off dessert menus at tables during lunch. Here’s something else for us to discuss.
Lately, while visiting restaurants and brewpubs, there are often no beer menus or, more likely, the menus are inadequate. I tip my hat to enthusiastic brewers who are creating beers so fast that their menus can’t keep up. Too often, though, a customer