Restaurant owners have a catering gold mine right under their noses. A customer database, overhead already paid, food that your guests love, staff, recipes, etc., are all in place. After you have established a catering menu, a separate catering p...
Hiring and retaining a great team is one of the greatest challenges we face in the restaurant business, but the definition of team can vary widely among operators. In this transient, high-turnover industry, many restaurants simply hire to fill...
I frequently talk about the power of branding, but this simple concept is lost on so many small businesses I visit, restaurants included. These owners and managers are running restaurants, not businesses, and there’s a huge difference. Who...
Once the holiday season is over, there is usually a big lull for caterers until wedding season kicks in. It’s like hibernating, hunkering down until wedding season arrives. They are waiting, waiting, waiting until the time they start generating p...
I was recently talking with a chef friend who gets it. He’s owned his own fine dining restaurants and one of his secrets to success was treating every guest as if they were the most important guest, even when his restaurant was full. I had the sa...