Shadowing is a common training practice in the restaurant business, especially for the front of the house staff. It's hard to dispute the benefit trainees receive watching someone do the actual task that they will do once their training progra...
One of the most important marketing activities for restaurants (and most small businesses for that matter) is an exit survey, or what is more commonly known as a comment card. The bonus? Comment cards are also one of the easiest and most inexp...