Skip navigation
Chatbots help operators put down the phone

Chatbots help operators put down the phone

Automated systems are always ready to field customer questions

Google caused a stir in May when it introduced a new artificial intelligence system that can carry out real-world tasks over the phone, like calling for restaurant reservations.

Correction: June 25, 2018
This story has been updated to correct the amount Frenchie pays per month for the chatbot service. This story has been updated to correct the spelling of Dave Arthurs' name.

Register to view the full article

Register to view this article

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish