Chief Revenue Officer Tom Pickett addresses the company’s relationships with restaurants and its position on COVID-19-spurred commission caps: ‘We just don't think that arbitrary caps are the right way to go.’
With a delivery business already in place, the brand was able to pick up on the at-home dining momentum and provide a light spot for franchisees during times of crisis
Frank S. Vellucci — owner of five-unit chain Sweetcatch Poke in New York City — discusses how the city’s COVID-19 phase two and three plans allowing for indoor dining and outdoor dining on the street do not help all business owners