Class-action suit accuses Grubhub of using “bad” delivery experience to pressure restaurants to sign up; the tactic is widely practiced in the delivery sector by rivals, including market leader DoorDash
New food halls add to the growing parade of delivery-only concepts, allowing guests to choose from multiple concept menus in one order
Krazy Hog BBQ in Chicago, closed since March, reboots under DoorDash’s Reopen for Delivery initiative; the delivery operator is matching shuttered restaurants with ghost kitchen operators
The Restaurants Rise powered by MUFSO keynote speaker talked about building a portfolio of brands that spark innovation
The virtual brand will open in 6 neighborhoods Norms already serves, using the restaurant kitchens to prepare the delivery-only food
Salata Salad Kitchen and ZaLat Pizza executives speak on MUFSO panel about creating successful partnerships with delivery companies; Thanx CEO and NRN Power Lister Zach Goldstein urges top U.S. mayors to make third-party delivery fee caps permanent
Tune in Oct. 15: Senior Editor Nancy Luna will be moderating a Restaurants Rise powered by MUFSO session on “Touchless Tech” with panelists from White Castle, El Pollo Loco and Tocaya Organica
Michael Montagano tapped as CEO and Joy Lai named COO; Montagano plans strategic growth with established brands, including entrance into New York City
The report comes as competition in the delivery space has escalated amid the COVID-19 pandemic