Social media provides real-time customer service
Social media provides real-time customer service
Jul 15, 2013
New technology makes it easier for customers to comment on their experiences, while savvy restaurants are taking advantage of the added insight.
Technology continues to transform the guest experience
Technology continues to transform the guest experience
Jul 15, 2013
Restaurant operators will to have focus on offering elevated levels of food and service along with technological enhancements.
Stalking the wild millennial
Stalking the wild millennial
Jul 12, 2013
If you’re dismissing your millennial customers, you’ll be leaving a lot of dollars on the table. • See more Consumer Trends
Quality trumps price in value equation
Quality trumps price in value equation
Jul 05, 2013
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Paula Deen: What reviewers are saying on Yelp
Paula Deen: What reviewers are saying on Yelp
Jul 01, 2013
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Strikes by lowpaid restaurant workers may have been effective in gaining support for their cause among patrons
Customers to operators: Treat your staff right, or else
Jun 24, 2013
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Customers rekindle love of full-service restaurants
Customers rekindle love of full-service restaurants
Jun 18, 2013
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Consumers see 'healthy' differently than restaurants do
Consumers see 'healthy' differently than restaurants do
Jun 13, 2013
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EMVcapable payment acceptance systems will soon become common in restaurants
EMV is coming: Six steps to take now
May 28, 2013
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Industry performance mixed, but independents stay strong
Industry performance mixed, but independents stay strong
May 23, 2013
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