At some point you will have to have a difficult conversation at work. There’s just no way around it. Whether you’re giving not-so-positive feedback to an employee, broaching a sensitive issue with a coworker, or even confronting a moody employee, there will come a time when you need to just say what needs saying.
Holding a tough conversation is not a task for the timid. There’s an art to doing it well (i.e., in a way that doesn't make th