business negotiation

Relationship-building is important to negotiation success.

11 common negotiating mistakes

Avoid the missteps that can cost you big time. • See more Operations articles

When it comes to running your restaurant, well-developed negotiating skills can make your life easier and more profitable. Failing to develop a knack in this important part of doing business can silently eat away at the foundation you’ve built for your success.

You may not think of yourself as a negotiator, but Harvard business school professor Michael Watkins says you are. “Whatever your business, a good part of your time is spent negotiating,” he says. He’s right, of course, a

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