Do You Charge for Substitutions?

Tell your friend to loosen up a little bit. I'm sure the restaurant didn't mean to offend him and he probably didn't mean to be a jerk.

In the May issue, Mike Sanson's editorial, A Buck Fifty and You're Dead, got more than a few of you heated over the subject of whether to charge customers who want to substitute one menu side item for another. Because of the volume of letters, we're only sharing excerpts.

Anytime customers order a la carte they should absol

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