THEY LIKE YOU! THEY REALLY LIKE YOU!

THEY LIKE YOU! THEY REALLY LIKE YOU!

One reason to pay attention to the Consumer Reports study is that its findings are unusually broad-based. Ratings are based on more than 66,000 responses to the magazine's Restaurant Customer Satisfaction Survey, encompassing nearly 149,000 visits to full-service restaurant chains. It's not an opinion poll; the study compiles real-world feedback from actual customers. There were at least 250 responses for every chain in the rankings. Applebee's had the most—15,000. Who else has data like this

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