Large Parties: Bad For Business?

Large Parties: Bad For Business?

You know the industry is getting back to normal when academic researchers publish an article like “Cherry-Picking Customers by Party Size in Restaurants.” It suggests that operators can optimize revenue during busy times by “quoting longer-than-expected wait times to those they wish not to serve,” i.e., large parties. This technique sounds good on paper; do you want to be working the hostess stand when it’s

Register to view the full article

Register for Access!

Already a member? .