The only segment of the restaurant industry where sales growth and unit growth are both positive? It’s fast casual, which helps explain why IHOP, 1,532 full-service units strong, went to the trouble of reconfiguring its concept to fit the fast casual model. The result: IHOP Express, the first unit of which is now open in San Diego.
Just to be clear, IHOP isn’t giving up on full-service. In fact it’s expandi