Is it okay to spy on guests who use your wifi

Is it okay to spy on guests who use your wi-fi?

Fluid game plan essential with an evolving customer base

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Today’s restaurant consumer is different than last year’s, last month’s, and sometimes even last week’s. Successful restaurants have been able to identify who their customer truly is and adapt their offerings to serve that audience best.

More specifically, restaurant owners have found success in focusing on what they do best, sharing interests and goals with team members and then executing, according to Sara Monnette, senior director of consumer insights and innovation at Technomi

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