A strong culture strengthens the bottom line

A strong culture strengthens the bottom line

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A well-thought-out and reinforced company culture is likely to bolster the bottom line through lower turnover, higher guest satisfaction and other positive outcomes, a panel of training experts at last week’s National Restaurant Association Restaurant, Hotel-Motel Show agreed. But building a strong, positive culture takes a commitment and attention to many details, they added.

A good place to begin establishing a culture is by defining what it means to your company. “It’s too ea

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