Imagine that your best friend likes to buy used cars on Craigslist. He drops about $9,444 on each car, and 62 percent of the time, they break down within a year. Still, your friend keeps buying the same type of car from the same place and gets the same results.
You might call your friend crazy, but this is exactly how many restaurant managers hire. It’s no surprise, then, that the NRA estimates turnover at restaurants is a whopping 62 percent (versus the national average of 40