New tactics in the reservation wars

New tactics in the reservation wars

A list of strategic moves customers can make to snag hard-to-get tables doubles as an idea-starter for operators. • See more Operations articles

Companies like OpenTable and Yelp-owned SeatMe make it easy for customers to make a reservation at your operation. And emerging web-based services like Last Minute Eatin and Rezhound can help them score a table, too.

But now Seattle-based restaurant review aggregation site Urbanspoon is telling its users they have to be even more proactive to get the reservations they really want. As a byprodu

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