restaurant server

No-tipping policies are might level the wage playing field, but many suspect they will hurt service.

No-tip movement gaining no traction

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Tip bans have appeal for many restaurant operators, mainly those squeezed by new minimum wage mandates or struggling to attract and retain talented staffers—particularly back-of-the-house staffers—in the current labor environment. But restaurant customers haven’t bought in just yet. More than four out of five consumers told Horizon Media’s Finger on the Pulse survey they want restaurants to keep the at-will tipping policy that’s long been the industry standard.

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TAGS: Management
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